Tank & Tummy Restaurants
|Operations Manager
Lagos, Lagos State, Nigeria
Summary
Led multi-unit food and beverage operations, driving significant sales growth and operational efficiency through strategic cost control and team leadership.
Highlights
Grew average daily sales from under ₦3.5 million to ₦5.5 million, a 57% jump, consistently hitting the ₦160 million monthly revenue target.
Tracked daily inventory and POS data closely to identify variances, protect margins, and prevent stock loss across units.
Implemented clear cost control standards, recipe guides, and portion sizes across units, safeguarding gross margins.
Directed kitchen production across multiple units, optimizing shift schedules to match real-time customer demand and enforce SOPs for consistent brand experience.
Reduced staff attrition by improving working conditions and establishing clear KPIs that strengthened shift accountability.
Mentored supervisors and cross-functional teams, building KPIs to maintain consistent shift accountability and performance.